Super Metro Fumigates Fleet as NTSA Issues Directives on Corrective Measures, Stirs Reactions

Super Metro Fumigates Fleet as NTSA Issues Directives on Corrective Measures, Stirs Reactions

  • Super Metro undertook fumigation of all its buses following concerns and advice from customers
  • The matatu operator's announcement on hygiene sparked debate among customers, with some calling for adherence to the National Transport and Safety Authority rules
  • The transport regulator urged the public to adhere to the set guidelines and remove graffiti and tints as part of corrective measures for compliance

Wycliffe Musalia has over six years of experience in financial, business, technology, climate, and health reporting, providing deep insights into Kenyan and global economic trends. He currently works as a business editor at TUKO.co.ke.

Public service vehicle (PSV) operator Super Metro has announced fumigation of its buses operating on different routes in Nairobi.

Super Metro thanked Kenyans for advice on fumigation.
Super Metro bus on transit in Nairobi. Photo: Super Metro.
Source: Twitter

The exercise took place on Tuesday, May 27, at night hours after day operations.

Super Metro attributed the move to the support from its customers, thanking them for the advice.

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"We thank you all for your continued support and wish you all a peaceful night as we continue fumigating our fleet in different routes. Thank you for your piece of advice," the company said.

This came after the company introduced new routes linking Nairobi Central Business District (CBD) and other places.

What Kenyans said about Super Metro fumigation

The announcement sparked debate among Kenyans, with some calling for adherence to the National Transport and Safety Authority (NTS) rules.

@AgilaGilad noted:

"Good work. I wish you all repeated success in your business."

@_Kivunja asked:

"Who can guess the route that has prompted fumigation?"

@EAzunah requested the service:

"Hello Metro. Si mnipee works ya kusupply that hygienic. I have small shop in town I can really appreciate the honor of serving you."

@TylaJay5 talked about stickers:

"Alafu mtoe izo sticker ziko Kwa mlango znaongelea anga 'priority seats'.Its the 21st century watu hawafai kujazana Kwa mat jooh."

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Super Metro fumigated its fleets in all routes.
Inside the Super Metro matatu. Photo: Super Metro.
Source: Facebook

NTSA directives on matatu stickers and graffiti

Meanwhile, the National Transport and Safety Authority (NTSA) issued directives for strict adherence to guidelines for all PSVs.

NTSA cited cases of violation by different matatu operators and shared directives for corrective measures.

The regulator said all matatus operators should ensure:

  • The name of the Sacco or Company under which each vehicle is licensed and displayed on the front, rear, and both sides of the vehicle by Regulation 7(j)
  • The branding must be uniform and consistent across all vehicles operating under a single operator to ensure cohesion and easy identification.
  • Any franchise or partner branding is presented in a manner that does not overshadow, conflict with, or dilute the branding of the licensed operator;
  • All innovative decorations that are not part of the operator’s approved brand design are strictly prohibited and must be removed with immediate effect.
  • Drivers and conductors assigned to the vehicles must don the prescribed uniforms and must always have a valid driving licence vehicle class category(s) and valid public service badges while on duty; and
  • Any music played in the vehicles during the passenger journey must comply with the prescribed volume limits set out in the relevant guidelines

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Matatu licence suspension

NTSA warned that matatus that will fail to comply risk suspension of operations or revocation of the licence.

In March 2025, the regulator revoked the operation licence of Super Metro matatu.

The authority issued the directives for the matatu operator to follow before their licence was restored.

Proofreading by Asher Omondi, copy editor at TUKO.co.ke.

Source: TUKO.co.ke

Authors:
Wycliffe Musalia avatar

Wycliffe Musalia (Business Editor) Wycliffe Musalia is a Business Editor at TUKO.co.ke, with over six years of experience in digital media. He holds a Bachelor of Arts in Linguistics, Media and Communication from Moi University. Before joining TUKO.co.ke, Musalia worked as an editorial intern at Standard Media Group. Musalia has completed the full Google News Initiative (GNI) News Lab Advance digital reporting workshop. He has also undergone Procurement Fraud and Public Finance Management Training conducted by the Kenya Editors’ Guild. You can get in touch with Musalia via mail: wycliffe.musalia@tuko.co.ke.

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