Clinton Thom: Nairobi’s Upper Hill-Based Hotel Names New General Manager
- Radisson Group appointed Clinton Thom as General Manager at Radisson Blu Hotel Nairobi Upper Hill.
- Thom brings over 20 years of leadership experience in top-performing hotels across South Africa
- His appointment strengthens Radisson Blu’s commitment to Kenya and East Africa’s hospitality market
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Nairobi, Kenya - Clinton Thom is the new General Manager at Nairobi's Upper Hill-based hotel, Radisson Blu.
Source: UGC
Radisson Hotel Group appointed Thom in a move to reinforce its commitment to deepening leadership capacity across East Africa’s key hospitality markets.
Who is Clinton Thom?
Thom is a seasoned hotelier who boasts over 20 years of experience in the management of high-performing properties across South Africa.
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He most recently served as General Manager at Radisson Collection Hotel, Waterfront Cape Town, where he led the brand’s successful repositioning from Radisson Blu and oversaw a partial refurbishment completed earlier this year.
During his six-year tenure, the Cape Town property achieved its highest-ever food and beverage revenues, ranked among the leaders in its competitive set for Revenue Generation Index (RGI), and recorded a Customer Quality Index (CQI) score above 100.
The hotel also remained fully operational throughout the COVID-19 pandemic without staff retrenchments — a rare feat in the global hospitality sector.
“We are delighted that after an illustrious career with Radisson Hotel Group, that Clinton continues to share his knowledge and passion with our colleagues at Radisson Blu Nairobi Upper Hill,” said Sandra Kneubuhler, Radisson Hotel Group’s Managing Director for Sub Saharan Africa.
Thom has previously served as General Manager at Park Inn by Radisson Newlands, Radisson Blu Le Vendome, and Three Cities Exceptional Hotels & Safari Lodges.
He began his career in operations and held key roles in revenue management, food and beverage, and rooms division.
What's Thom's new role at Raddisson Blu Upper Hill
He now leads the 271-room Radisson Blu Hotel Nairobi Upper Hill, a prominent business and conferencing hotel in the Kenyan capital.
The property includes 14 meeting rooms, a 590-square-metre ballroom, and four food and beverage outlets, serving a clientele primarily focused on corporate travel and the MICE (Meetings, Incentives, Conferences, and Exhibitions) segment.
“I look forward to working closely with the team to drive operational excellence, enhance guest satisfaction, and contribute to Nairobi’s continued growth as a regional business hub,” Thom said in a statement seen by TUKO.co.ke.
The appointment comes as Kenya’s hospitality sector continues its post-pandemic recovery, supported by the resurgence of business travel and international events.
Nairobi remains a strategic base for multinational firms and global hotel brands seeking to scale in the East African market.
Source: TUKO.co.ke
