NTSA Asks Motorcycle, Motor Vehicle Owners to Update Duty Records, Apply for Duplicate Logbooks
- NTSA wants all motorcycle and motor vehicle owners to update their duty status and ownership records
- NTSA noted that the records update is free of charge and explained the amount vehicle owners will pay for duplicate logbooks
- NTSA has warned the public against unauthorised individuals offering to fast-track the process and urged Kenyans to report of such incidents to NTSA offices or EACC
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Elijah Ntongai, an editor at TUKO.co.ke, has over four years of financial, business, and technology research and reporting experience, providing insights into Kenyan, African, and global trends.
The National Transport and Safety Authority (NTSA) has issued a public notice urging all motorcycle and motor vehicle owners to update their vehicle duty status and ownership records.
Source: Twitter
The NTSA expects all owners, including financial institutions, insurance companies, government agencies, and motor dealers, to adhere to the directive.
The directive is part of the authority’s continued effort to streamline motor vehicle registration and licensing in line with its mandate under the NTSA Act, No. 33 of 2012.
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According to the notice released by the authority, the new initiative is aimed at facilitating accurate data management and ensuring compliance with legal requirements surrounding vehicle ownership and duty payments.
What should vehicle owners submit to NTSA?
Vehicle owners are required to submit specific documentation to enable NTSA to verify and update their records within the service portal.
To initiate the duty and vehicle records update, vehicle and motorcycle owners are required to submit a duty/records update request letter.
The letter should include the owner's contact details, such as phone number and email address.
NTSA will stamp a copy of this letter as proof of receipt and verification of a copy of the owner's national ID, the original logbook of the vehicle, KRA entry document and duty payment receipt.
All documentation must be submitted in person at designated NTSA offices.
"The authority shall not be held liable for documents submitted to unauthorised point(s)/person(s)," NTSA said.
Processing time and fees
NTSA has committed to processing the verification and duty/records updates within seven working days, starting from the date the documents are verified and received.
Once the process is complete, owners will be notified via official NTSA communication channels and requested to collect their original documents.
The entire update and verification process is free of charge, and the NTSA has warned the public against falling prey to fraudsters who may attempt to solicit payment or offer to expedite the process through unofficial channels.
Source: Twitter
Collection of documents
Upon receiving notification for document collection, owners or authorised representatives should visit the NTSA office where the documents were originally submitted.
The collection window is open from Monday to Friday, between 8:00 AM and 5:00 PM, excluding public holidays.
To collect the documents, the owners will need to provide the stamped copy of the duty update request letter and their original ID.
Application for duplicate logbooks now required
After the successful update of duty status and records, vehicle owners must apply for a duplicate logbook, officially referred to as the duplicate certificate of ownership.
NTSA noted that this process should be done exclusively online via the eCitizen platform.
Vehicle owners will be required to submit applications and pay KSh 2,550 for the duplicate logbook.
The processing of the duplicate logbook will take three working days.
The authority has urged members of the public to report any unauthorised individuals claiming to facilitate NTSA services or demanding payment for fast-tracking applications.
Such incidents should be reported to the nearest NTSA office or to the Ethics and Anti-Corruption Commission (EACC).
Who owns the NTSA system?
In other news, NTSA dismissed the Auditor General's report that it lacks control over the Transport Integrated Management System (TIMS), which was developed at a cost of KSh 186 million.
Auditor General Nancy Gathungu warned that the lack of control over TIMS was causing data breaches and revenue leakages.
However, NTSA said that it fully owns and manages the system, holding complete intellectual property rights.
Proofreading by Asher Omondi, copy editor at TUKO.co.ke.
Source: TUKO.co.ke
