KRA Makes Changes to iTax System Login, Allows Kenyans to Use National IDs
- The Kenya Revenue Authority (KRA) has introduced a new feature to the iTax system to allow ease of access by taxpayers
- KRA outlined the issues that the new feature, allowing the use of national identification, is aimed at solving
- The authority said the changes are part of a wider tax administration reform aimed at enhancing compliance and increasing the tax base
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Wycliffe Musalia has over six years of experience in financial, business, technology, climate, and health reporting, providing deep insights into Kenyan and global economic trends. He currently works as a business editor at TUKO.co.ke.
The Kenya Revenue Authority (KRA) has announced changes to the iTax system login requirements.

Source: Twitter
KRA introduced a new feature that allows taxpayers to log in to the system using their national identification (ID) numbers.
Why KRA changed iTax login features
Taxpayers have been using their personal identification numbers (PINs) and passwords to log into the system.
The authority assured that the PIN login option is still operational for taxpayers who remember their details.
KRA noted that the new feature, which allows the use of an ID number, will enhance access to the system for taxpayers who have forgotten their PINs.
The new iTax feature is part of KRA's reforms on tax administration, modernising services to enhance compliance.
The taxman said it is committed to improving the uptake of digital services and expanding the tax base.
How iTax log-in with ID works
A spot check on the KRA iTax system confirmed the changes announced on Monday, August 5.
To log into the system, taxpayers are presented with two options: using the PIN or ID.

Source: UGC
For taxpayers who remember their PIN, select the first option (PIN), but for those who do not remember, select the second option (ID) and key in the national ID.
The process will populate the PIN, with the password section empty. Fill in the password to log in or select forgot password to change.
How tax reforms help in KRA collection
In the financial year 2024/2025, the KRA collected KSh 2.571 trillion, surpassing its target of KSh 2.555 trillion.
The authority attributed the growth in tax collection to reforms and new measures employed to enhance tax compliance.
Domestic revenues increased by 4.8% after KRA collected KSh 1.688 trillion against a target of KSh 1.721 trillion, equivalent to a 98.1% performance rate.
Based on reforms introduced on betting and gambling platforms, the taxman collected KSh 13.23 billion against a set target of KSh 11.29 billion.
This represented a growth rate of 117.2% of the target set on excise duty from betting.
The measures introduced by KRA are the integration of betting firms’ systems with KRA’s systems, enabling real-time monitoring of transactions, enhancing compliance and transparency and facilitating effective collection.
The national revenue authority noted that it remains committed to expanding the tax base through taxation at source measures to promote fairness, efficiency, compliance, and transparency in tax administration.
Proofreading by Mercy Nyambura, copy editor at TUKO.co.ke.
Source: TUKO.co.ke