Communications Authority Makes Arrests, Shares Names of Firms Offering Illegal Parcel Services
- The Communications Authority of Kenya (CA), working with the police, arrested nine people in Eastleigh, Nairobi, for running unlicensed parcel and courier services
- CA collected parcels, receipts, and consignment books as evidence, which will be presented in court
- The authority also shared the names of different firms and bus companies that were found offering courier services without licences
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Elijah Ntongai, an editor at TUKO.co.ke, has over four years of financial, business, and technology research and reporting experience, providing insights into Kenyan, African, and global trends.
The Communications Authority of Kenya (CA) has arrested nine people in a crackdown on unlicensed parcel and courier operators in Nairobi’s Eastleigh area.
Source: Getty Images
The enforcement operation was carried out on Thursday, August 21, 2025, in collaboration with the National Police Service.
Why were 9 individuals arrested in Eastleigh?
According to the CA, several firms were found offering courier services without the required licences in violation of Section 67 of the Kenya Information and Communications Act, 1998.
The CA stated that the nine suspects are currently detained at California Police Station and are expected to face charges at the Makadara Law Courts.
The authority noted that its agents collected evidence that will be used against the arrested persons.
"The crackdown led to the seizure of parcels, receipts, and consignment books that will be used as court exhibits," CA said.
Which companies were operating without licenses?
CA shared the names of the firms that were found in violation of the law.
The firms include Al-Safa Parcel Services, Mandera Parcel Stores, Falcon Fastforward Parcel Services, Ramadhan Parcel, Skyway Centre, Turkana Parcel Services, Rahma Bus Services Limited, and Sharks Solution Parcel Services.
The regulator urged businesses intending to provide parcel and courier services to apply for the necessary licences at its offices in Nairobi, Kisumu, Eldoret, Nyeri, and Mombasa.
“The Authority also cautions members of the public to seek parcel and courier services from CA-licensed providers only. Dealing with licensed parcel and courier operators safeguards consumers, ensures secure and reliable delivery, and supports lawful and sustainable growth of the sector,” the CA said in a statement.
Source: Twitter
Who was banned from offering courier services?
Earlier, in 2024, CA issued a notice banning Public Service Vehicles (PSVs) from offering courier services.
CA warned that many Saccos and e-commerce players were illegally engaging in the business without the required licences.
In a statement issued on April 24, 2024, the regulator said the illegal practice violates Section 49 of the Kenya Information and Communications Act, 1998, which attracts penalties of up to KSh 300,000, one year in prison, or both upon conviction.
The authority urged Kenyans to demand valid compliance certificates before engaging courier services to verify legitimacy.
As the regulator of Kenya’s ICT sector, the CA oversees telecommunications, broadcasting, cyber security, e-commerce, and postal/courier services, ensuring consumer protection and market compliance.
Communications Authority attachment opportunities
In other news, the CA announced a three-month student attachment programme.
The programme is designed to provide ongoing university students with hands-on experience across various departments within the operations of the authority.
Some of the eligible fields include human resource management, finance, information technology, telecommunications engineering, supply chain, cybersecurity, statistics, law, economics, and corporate communications.
CA noted that applicants must be enrolled in a recognised university in the country to be eligible.
All applications must be submitted online by August 25, 2025, at 5 pm.
Proofreading by Mercy Nyambura, copy editor at TUKO.co.ke.
Source: TUKO.co.ke
