William Ruto Acknowledges Reforms in KEMSA, Demands More: "Hit the 100% Order Fill Rate"
- President William Ruto graced the Kenya Medical Supplies Authority (KEMSA) during the Devolution Conference in Homabay
- The head of state took the moment to acknowledge the key reforms at KEMSA, which were aimed at building a sustainable healthcare chain
- Despite this, Ruto issued an instruction to the authority over the delays in the health sector while giving them an assignment
Faith Chandianya, a journalist at TUKO.co.ke, brings over three years of experience covering politics and Current Affairs in Kenya
Homa Bay: The Kenya Medical Supplies Authority (KEMSA) hosted President William Ruto at its exhibition stand during the ongoing Devolution Conference.

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Ruto's visit marked a defining moment for the Authority as it highlighted its ongoing transformation agenda aimed at building a responsive, efficient, and sustainable healthcare supply chain across Kenya.
The head of state also took note of the ongoing reforms at KEMSA across various areas, but emphasised that the main concern for the Government is improving access to medical supplies.
Did Ruto acknowledge reforms in KEMSA?
He acknowledged KEMSA’s pivotal role in driving Universal Health Coverage (UHC) through the Taifa Care initiative, and challenged the Authority to intensify efforts in service delivery.
"We agreed that KEMSA must hit the 100% Order Fill Rate. Healthcare delivery must be efficient and responsive. KEMSA must aim for a 100% Order Fill Rate to eliminate delays and ensure patients across the country receive the treatment when they need it,” Ruto said.
In response to this directive and as part of its ongoing transformation, KEMSA in June launched a 100-day Rapid Results Initiative (RRI) — a high-impact, time-bound intervention to significantly enhance operational performance and accelerate progress toward its 100% order fulfilment target.
What is the purpose of Rapid Results Initiative?
The Rapid Results Initiative (RRI), launched in July 2025, aims to elevate KEMSA’s order fill rate to 78% by September 2025, serving as a key stepping stone toward full efficiency.
The RRI is built on three strategic pillars: Market Diversification and Growth, Innovation and Learning Sustainability (ESG).
The RRI also lays the groundwork for KEMSA’s Sustainable Growth Strategy 2025–2030, a comprehensive five-year roadmap under development.
This strategic plan will institutionalise reforms, reinforce good governance, and embed technological and financial innovations to future-proof KEMSA’s operations.
“His Excellency’s visit validates our transformation agenda and the hard choices we’ve made to improve performance. The RRI is more than a short-term fix — it’s the launchpad to our long-term Sustainable Growth Strategy that will redefine how we deliver on our healthcare mandate,” said KEMSA CEO Waqo Ejersa.
Ejersa was joined at the event by KEMSA Board Directors, Senior Management and Strategic Partners who reaffirmed the Board’s commitment to supporting reforms through strategic oversight and policy direction.
The President’s engagement reinforced the importance of collaboration between national agencies, county governments, and the private sector in building an integrated, efficient healthcare delivery ecosystem.
KEMSA remains committed to ensuring the uninterrupted availability of quality-assured health products and technologies to all Kenyans, as a cornerstone of the government's vision for Universal Health Coverage.
Source: TUKO.co.ke