Responsible Gaming

Slototop supports responsible gambling. If you choose to gamble, only spend what you can afford to lose. If you feel you may have a problem with your gambling, ask yourself the following questions:

  • Do you miss work or studies on purpose to gamble?
  • Do you gamble to escape from a boring or unhappy life?
  • If you run out of money while gambling, do you feel lost and in despair, and want to gamble again as soon as possible?
  • Do you gamble until your last penny is gone, even if you know that you may need this money for different purposes?
  • Have you ever lied to cover up the amount of money or time you have spent gambling?
  • Have others ever criticized your gambling?
  • Have you lied, stolen or borrowed just to get money to gamble or pay gambling debts?
  • Are you reluctant to spend 'gambling money' on anything else?
  • Have you lost interest in your family, friends or other pastimes?
  • Do you feel you must try and win back your losses as soon as possible after losing?
  • Do frustrations or disappointments make you want to gamble more?
  • Do you feel depressed or suicidal because of your gambling?

If you answer yes more than no to above questions, you might want to refer to the Helpline and Support paragraph below.

Underage Gambling

Gambling under the age of 18 is against the law. In some jurisdictions the required age is even higher. We maintain strict controls to prohibit minors from accessing our gaming system as part of our KYC (Know Your Customer) Policy. These procedures require customers to declare that they are of lawful age during the sign-up process.

Limiting Your Game

Deposit Limit
You can limit the amount you want to deposit into your account on a daily, weekly or monthly basis. If you reach the specifiied limit, you will be unable to add any more funds until the required time has elapsed.
Set your Deposit Limit now

Wagering Limit
You can set limits for how much you can wager on a daily, weekly and monthly basis.
Set your Wager Limit now

Loss Limit
You can always limit the amount of money that you are able to lose on a daily, weekly or monthly basis. If you reach the specified limit, you will not be able to continue to wager, limiting the amount you are able to lose.
Set your Loss Limit now

Reality Check
Reality Check helps you to track your gambling with alerts displayed to you within the selected time intervals.
Set a length of time you’d like to play for and get notified when that time is up.

If you feel that gambling is becoming a problem, we provide a self-exclusion option – you can do it yourself either via your player account or please contact Customer Services.

Under the MGA license you may exclude yourself from playing for a definite or indefinite (permanent) period of time. Duration of a self-exclusion shall only be decreased upon your request - a notice by you decreasing a definite period of self-exclusion shall be effective only after the lapse of not less than 24 hours from the day on which we receive the notice, and a notice by you revoking an indefinite period of self-exclusion shall be effective only after the lapse of not less than 7 days from the day on which we receive the notice. Your account will automatically re-open at the end of the selected self-exclusion period.

Under the Germany license you may implement self-exclusion for a period of a year or more but not less than 3 months. Please note that the duration of a self-exclusion cannot be decreased, and self-exclusion cannot be revoked. You will be required to take positive action to re-open Your account at the end of the selected self-exclusion period purely to check that you have considered the decision to access gambling again and allow you to consider the implications.

In all cases we will increase a self-exclusion period upon receiving a request from you. A notice by you increasing the period of self-exclusion shall be effective immediately upon its receipt by us.

In all cases you still have limited access to your account - you can view your account and place withdrawal requests, but you cannot make any deposits or place bets.

If You require any information relating to the facility of self-exclusion, please speak to Customer Services.

Set your Self-Exclusion period now

Panic Button
Under the Germany license we provide to you a panic button – you can press it to immediately block your activities for 24h. This button is permanently displayed for German players wherever it is possible to participate in the game. In this case you still have limited access to your account - you can view your account and place withdrawal requests, but you cannot make any deposits or place bets.

Helpline and Support

  • - RGC works to reduce gambling risks by creating and delivering innovative awareness and information programs for specific age groups and communities, including adults, parents, youth and young adults, older adults.
  • - A global online support service for people who have been adversely affected by gambling. A team of expert advisers deliver effective support via text based Live Advice Helpline, wide variety of online groups and forums, e-mail, information database on local resources around the world.
  • - GambleAwareTM aims to promote responsibility in gambling. They provide information to help people make informed decisions about their gambling. They will help you to find out more about gambling and what responsible gambling means, to understand and recognize problem gambling, and show you where to go for further information, help and support should you need it.
  • - GamCare provides support, information and advice to anyone suffering through a gambling problem. They provide support through NetLine, HelpLine, Forum and Chatroom.
  • - The Responsible Gambling Trust is the leading charity in the UK committed to minimizing gambling-related harm. The aim is to stop people getting into problems with their gambling, and ensure that those that do develop problems receive fast and effective treatment and support.

Parental Control

There are a number of third party applications available that parents or guardians can use to monitor or restrict the use of their computer's access to the Internet. These include:

  • - Net Nanny filtering software protects children from inappropriate web content
  • - CYBERsitter filtering software allowing parents to add their own sites to block